Case Management
In an effort to offer support to community members who do not qualify for financial assistance and provide additional support services to those that do, BSAO provides case management services.
Rather than just paying a bill, we want to provide the tools and resources to empower an individual experiencing the crisis. It creates an environment that encourages our clients to use a challenging time as an opportunity to better themselves.
Case management services include but are not limited to:
- Applying for government assistance including SNAP, Medicaid, and/or Unemployment.
- Provide referrals and seamless connection to other local resources.
- Completing support assessments to develop individualized action plans.
if you are interested in case management support services, start by filling out the inquiry form, start by filling out the inquiry link below or contact our office directly to make an appointment!
Minimum Functions of a United Way House
(lead agency responsibility)
- Neighborhood specific programming based on the needs of the community.
- Client intake, assessment, and tracking system.
- State ACCESS program availability.
- Collaborations with other agencies/partners to meet neighborhood needs.
- VITA (Volunteer Income Tax Assistance) program availability.
Expected Results
- Increase in access to services.
- Multiple stakeholders (partners) working together to create meaningful change.
- Neighborhood need drive House programming decisions.
- All partners are recognized as part of the solution(s) offered at the “House”.